- 1. Do I need to join The Wiener Library to access the collections?
There is no need to become a member to access The Wiener Library's collections. However, on your first visit please bring some form of photo ID and proof of address or, if you are a student, a letter of introduction from your tutor.
- 2. How do I log in to the website?
There is no need to log in to the website. The login button is for staff only. If you are a member you can log in to the library management system using your surname and membership number. Once you have logged in you can check how many books you have borrowed or reserve items.
- 3. How do I reserve books?
Books can be reserved by sending us an email or calling us on 020 7636 7247. Once the item has arrived we will contact you.
If you are a member you can log in to the library management system using your surname and membership number and reserve books online. Once you are logged in tick the little box on the left of the title. To view selected items click on the shopping basket that will appear on the top right hand side. You can request items by clicking on the Request button at the bottom of the list.
- 4. Can I borrow books?
Yes you can, but only if you become a member of the Library. Becoming a member entitles you to borrow up to 6 books for 3 weeks. You can renew your books via phone or email twice before you have to return them.
- 5. How long does it take to retrieve material from the stores?
Once you have filled out a request slip it takes no longer than 10 minutes for us to retrieve material from the basement stores.
We do store some material in a remote storage facility. This will be identified on the catalogue record as ‘Storage, Surrey' under location. If you are interested in material stored elsewhere please let us know 3 weeks in advance and the item(s) will be retrieved for you.
- 6. How can I search your collections?
Finding aids for books, pamphlets, periodicals, audio-visual materials, documents and photographs can be searched through our online catalogue.
The following finding aids are available in the Wolfson Reading Room:
List of press cuttings by subject and person List of objects List of artworks and posters
We also have subject guides for specific topics here
- 7. How do I export information from the Library catalogue?
Currently it is not possible to export information from the Library's catalogue but you can print out from the computer. Click on the printer icon at the top right hand corner and follow the instructions.
- 8. Does your catalogue recognise non-standard letters?
No international characters are used in the online catalogue, apart from umlauts (ä, ö, ü). For your searches you may omit the umlauts. For example:
A search for ‘Low' will bring up records with author names Low & Löw A search for ‘Löw' will also bring up Low & Löw A search for ‘Loew' will only bring up records for Loew
- 9. How can I search for Hebrew or Russian material?
Only Roman characters are used in the catalogue. If you are searching for material in other scripts please use the transliterated equivalent.
- 10. I can't see the subject I'm looking for on the list of keywords
Across all subjects there are items which have not yet been indexed, in particular, most of our material on Palestine, Zionism and the founding of Israel. If you cannot find what you are looking for by subject term, please enter a relevant term in the title field.
- 11. Why are there no place names on the subject list
The catalogue currently only displays actual subject terms on the list. Although geographic terms and names of people are not visible on the list they may be used as search terms.
- 12. I'm looking for a person, not a subject
Names can be searched for in the ‘subject' term fields, even though they are not visible on the list. Searches for persons in the ‘subject' field will lead to records about these persons. Searches for persons in the ‘Author' field will lead to records written or edited by these persons.
- 13. I don't know the correct spelling of what I'm looking for
Do you know at least the first three letters? Then just use them – truncation is default. Automatic truncation of all search terms is a feature of the online catalogue. This option can be turned off when using the advanced search form. For more details click on the word "Truncation" in the advanced search form.
- 14. I'm looking for books published between 1933-45
Use the advanced search. Change one field to ‘Year', so that you can combine two year fields. Change the equals [=] signs to >= and <= Year >= 1933 [AND] Year <= 1945.
- 15. I'm looking for books published during the thirties
Use the ‘Year' field in the advanced search. Type in the first three digits of the period only: 193 As the search is truncated, you will get all records published 1930-1939.
- 16. I'm looking for unpublished material
Use the subject term ‘Unpublished Memoirs' in the Books database. Search the documents catalogue. Come to the Library and search the Eyewitness accounts on the Testaments of the Holocaust database.
- 17. How can I renew my books?
You can renew your books either by phone (020 7636 7247) or email email@example.com. Unless another user has reserved a particular item all books may be renewed twice before they have to be returned to the Library.
To check which books you have out and when they are due log in to the library management system using your surname and membership number. Then click on status in the bottom right hand corner.
- 18. Can I take photos in the Library?
Yes, provided you always observe the Library's handling and copyright regulations, you may photograph material using your own digital camera. There is a £5 fee per day to use a digital camera. Please do not take general shots of the Library interior if doing so would cause a disturbance or result in other users, deliberately or incidentally, being included in your photographs.
- 19. Can I make copies in the Library?
Yes. All material has to be shown to the Librarian on duty but low-risk material – usually modern books, journals and other publications in good condition – can be copied using a coin-operated self-service photocopier.
We do provide a copying service for materials that are fragile, rare or out of print.
- 20. I want to suggest a book the Library should acquire
We are always interested in finding out about new publications but please be aware that our book budget is quite limited. Please email us the details of the book using our contact form.